BOOKING POLICY 

 

Phone and Live Video readings

Please initiate the reading by calling by phone or facetime. If you have zoom, enter the room at your appointed time. This sets the intention that you want a reading, If you do not call Angelina, it counts as a missed appointment and you lose your payment. If you call late you will be offered to have the reading in the remaining time of your scheduled session. Note: If you are having a VideoChat/Phone Appointment and run into Tech issues, Please text right away to (860) 729-9641. This will show that you have the intention to be there but tech issues are preventing you to do so. If we do not have a text, this will be considered a no-show or late appointment. 
Late arrivals 
If you feel you will be late for your appointment, you must Call or Text the office at 860 -729-9641. You will have the choice of taking the remaining time left in your appointment or rescheduling for an additional $175.  
For private sessions
​You can change your appointment up to 48 hours prior to your scheduled time. However, there are no refunds. Please email info@angelinadiana.com to arrange a new time.  If you do need to change your appointment within the 48 hours prior to your scheduled time, you will need to inform us via email info@angelinadiana.com there is a $175  rebooking fee.  Gift certificates also apply to this policy. Please be sure that your recipient understands this booking policy.  
For Group Session
Please give us a week's notice if there are any changes with your group session. 
If you have booked a group session for  2 or more people, please know that we are reserving a large block of time.  Please know that the full amount per person is still due unless you have given us notice. We do, however, understand that juggling the schedule of others can be a challenge. For this reason, if your group changes its mind, we will allow you to use the down payment or prepayment of your group as a credit if you inform us one week prior to your group date. 
No Shows or Cancellations of appointments
 No shows or cancellations of your appointment will result in a loss of your payment. This also applies to Gift Certificates and Raffles. Raffle Prizes expire one month after winning. 
Refunds and Credits
Angelina does not issue refunds. She makes her appointments according to her client's needs. You may however change your 1 person appointment date giving us 48 hours' notice. Once you give notice you have 1 month to reschedule. Failure to do so will result in a loss of your payment/gift certificate. You may give your reading to someone else.  The same applies to group reading with the exception we need a week's notice because of the amount of time you are booking. 

Angelina accepts the following forms of payment

Venmo or Cash App No processing fee when using your debit or Credit Card card 

Credit Card Invoice There is a 4%  processing fee. 

 

Check payment can be accepted but must be a money order sent before your appointment